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Privacy Policy

We at QUBEVISION LTD. (“QUBEVISION”, “we”, “us” or the “Company”) take your privacy seriously. This Privacy Policy (the “Policy”) explains the types of information that we receive and collect when you access or use the thegoqubestore.com website, the QubeVision system, and any services offered through them, collectively referred to as the “System”. This Policy should be read together with QUBEVISION’s Terms of Use, and capitalized terms not defined in this Policy shall have the meanings given to them in the Terms of Use.

Use of the System is subject to the provisions of this Policy and the Terms of Use.

This Policy may be updated from time to time. Therefore, we ask you to check back periodically for the most updated version, as indicated below. Your continued use of the System after this Policy has been amended shall be deemed your acceptance of the amended Policy, to the extent permitted by applicable law, provided however that any material change including with respect to processing purposes, categories of information collected, recipients, sensors, recording functionality or other processing that requires consent should be preceded by a new notice and, where required by applicable law, a separate and specific consent.

Database Controller Identity, Notice at Collection and Contact Details. For the purposes of the Protection of Privacy Law, 5741-1981, QUBEVISION LTD. is the database controller responsible for the collection and processing of personal information through the System, except where QUBEVISION acts solely as a database holder on behalf of another database controller under a separate written agreement. QUBEVISION LTD.’s registered address is Menachem Begin 13, 23rd Floor, Ramat Gan, Israel. Privacy-related requests and legal notices may be sent to: inbarm@qubevision.ai. General enquiries may be addressed to: inbarm@qubevision.ai. At or before the time personal information is requested or collected, we will provide the information required by applicable law, including the identity and contact details of the relevant database controller; whether providing the information is required by law or depends on your free will and consent; the consequences, if any, of declining to provide it; the purposes for which the information is requested and will be processed; and the categories of persons or entities to which the information may be disclosed and the purposes of such disclosure. Unless expressly stated otherwise, providing personal information is voluntary. Where information is necessary to provide a requested feature or service, respond to an enquiry, comply with a legal obligation, maintain security or prevent misuse, failure to provide it may prevent us from completing the relevant request or providing the applicable feature or service. This Policy supplements, and does not replace, any specific notice presented at the relevant point of collection.

Our primary goal in collecting and processing information is to operate, maintain, secure and improve the System, provide the services requested through the System, support the immersive AI-powered concierge and travel-experience functionality described in the Terms of Use, comply with applicable law, and protect QUBEVISION, users, venues and third parties.

We collect the following types of information from our users (collectively the "Information"):

  1. 1.
    Contact and Operational Data. You are not required to open an account or provide personal information in order to use the System, except for information expressly requested by QUBEVISION for operating the System, providing requested services, complying with applicable law, responding to enquiries, or otherwise as described in this Policy. If you contact us or provide details through the System, we may collect information such as your name, email address, organization, role, support information, venue or usage context, and any other information you choose to provide.

Voluntary or Mandatory Provision of Information. Unless expressly stated otherwise, providing personal information to us is voluntary. You are not required to open an account or provide personal information in order to use the System, except for information expressly requested by QUBEVISION for operating the System, providing a specific feature or requested service, complying with applicable law, responding to your enquiries, or as otherwise described in this Policy. If you choose not to provide information that is necessary for a specific feature or request, we may be unable to provide that feature, respond to that request, or comply with our legal obligations.

  1. 2.
    Camera and Sound Recording. The Company may record users interacting with the System by means of a camera positioned to capture them from the side that willrecord video and sound. Such recordings may be used for research, learning, analysis and improvement of the System and the services, subject to applicable law and any notice or consent required at the point of collection. Camera recordings will not be used for biometric identification, age or gender estimation unless the Company first provides appropriate notice, updates this Policy and the Terms of Use where required, and obtains separate, specific consent where required by applicable law.

Registration via QR Code. Before beginning to use the System, the user may have an option to scan a QR Code and correspond with the Company and/or provide certain information. The Company will collect and use the information submitted through the QR Code solely for the purpose of registering the user, enabling access to the System and providing the requested services, and will not use such information for unrelated purposes.

  1. 3.
    As part of using the System, you may have the option to upload, submit, enter or otherwise make available information and materials, such as text, prompts, preferences, travel-related requests, itinerary details, documents, images or other content, for analysis by the System and to receive outputs relating to your request (“Uploaded Materials”). The System does not require you to upload Uploaded Materials unless necessary for a requested feature, and any upload is made at your sole discretion. You represent and confirm that you have all rights, permissions, consents and lawful bases required to upload and process the Uploaded Materials, including any personal information contained in them. Please do not upload Uploaded Materials without the permission of their owner and, if acting on behalf of an organization, the approval of the authorized managers, officers or signatories of that organization.

Categories of Personal Information. Depending on your use of the System, the Information may include: contact and registration details submitted through the QR Code; support communications; venue, session and interaction information; camera recordings of users interacting with the System from a side-facing angle; technical data such as IP address, device identifiers, browser type, operating system and log data; cookie and analytics data; dialogue records between the user and the System; Uploaded Materials; prompts, requests, outputs or other materials processed through the System; and any other information that you choose to provide. If QUBEVISION adds any further collection of personal information through the installation, including presence detection, age or gender estimation, it will do so only after prior notice, a specific update to this Policy and the Terms of Use, and separate granular consent where required by applicable law.

Information That Should Not Be Submitted. The System is not intended for the submission of sensitive personal information, confidential information, trade secrets, payment card data, health information, government identification numbers, passwords, authentication credentials, information about children, or any other high-risk data. QUBEVISION does not request that you submit such information. If you nevertheless choose to provide such information, you are solely responsible for ensuring that you have all rights, permissions, consents and lawful bases required to do so, and QUBEVISION may delete, restrict, block or otherwise handle such information in accordance with this Policy, the Terms of Use and applicable law.

Minors. The System is not intended for use by minors under the age of 16. If you are between the ages of 16 and 18, you may use the System only with the involvement and consent of your parent or legal guardian, who should review and agree to this Policy and the Terms of Use. You may not provide personal information about family members or other individuals, including minors, unless you have the authority and lawful basis to do so. If we become aware that personal information was collected from a minor in a manner inconsistent with this Policy or applicable law, we will take reasonable steps to delete or restrict that information, subject to legal, security and operational requirements.

Lawful Purposes and Legal Basis. We process Information only for lawful purposes connected to the System, including to provide, operate, maintain, secure, monitor and improve the System; provide the requested AI-powered concierge and travel-experience services; process Uploaded Materials as requested by users; retain dialogue history as described in this Policy; provide support; maintain security; prevent misuse; comply with legal obligations; enforce the Terms of Use; communicate administrative or service-related notices; and conduct analytics and product performance measurement. Where consent is required by applicable law, including for direct marketing, certain cookies, additional sensor or recording functionality, or sensitive information, we will seek consent in a clear, separate and granular manner and will allow withdrawal where required by law.

Cookies are small text files or similar technologies that may be stored or accessed when you use the website or other browser-based parts of the System. We may also use device, session, log or similar technical identifiers in connection with the physical installation or related services. These technologies help us provide core functionality, maintain security, remember settings where applicable, diagnose errors, measure performance and generate aggregated analytics. We do not use cookies or similar technologies to conduct additional personal-information collection that requires consent unless appropriate notice and consent are provided where required by applicable law.

Analytics and Advertising Technologies. Subject to your prior consent through the consent banner on our website, we may use Meta Pixel, Meta Conversions API and Google Analytics to measure website usage and performance, understand how users interact with the website, attribute conversions, assess the effectiveness of our advertising campaigns and improve our services. These technologies may process information such as IP address, device and browser information, cookie or similar identifiers, pages viewed, actions taken on the website, referral information and conversion events. Meta Conversions API may also transmit relevant event data from our servers to Meta. Meta and Google may process this information in accordance with their respective privacy policies and may act as independent controllers for certain processing activities. Meta Pixel, Meta Conversions API and Google Analytics will not be activated, and related non-essential information will not be collected or transmitted through them, unless and until you give your consent through the website’s consent banner. You may refuse or withdraw your consent at any time through the consent settings made available on the website, without affecting the lawfulness of processing carried out before withdrawal. Strictly necessary technologies may operate without consent where permitted by applicable law.

Cookie and Similar Technologies Notice. You may be able to control cookies through your browser or device settings; however, disabling certain cookies may affect the availability or functionality of the relevant website or browser-based features of the System. Where the System is provided through a physical installation rather than through your browser, cookie controls may not apply in the same way, and QUBEVISION may use operational logs or other technical measures as described in this Policy.

  1. a.
    Internal Use. We use the Information collected for internal purposes, to operate, maintain, secure, improve and personalize the System, analyze usage, develop new features, respond to support requests, enforce the Terms of Use, and communicate administrative or service-related notices. This section does not constitute consent to receive advertising material within the meaning of section 30A of the Communications (Telecommunications and Broadcasts) Law, 5742-1982. We may send marketing or promotional communications only where permitted by law, and you may opt out by following the unsubscribe instructions or by contacting us at inbarm@qubevision.ai.
  2. b.
    We use the Information in order to provide you with access to and use of the System and the services offered through the System.
  3. c.
    Improving Software and Resolving Problems. We may use Information collected to resolve disputes and troubleshoot problems as well as to improve the Website.
  4. d.
    Advertising and Marketing. We may advertise or promote the System, QUBEVISION and related services. We will not sell personal information to third parties for advertising purposes. We will not send advertising material by email, SMS, automated call or similar electronic means unless permitted by applicable law, including section 30A of the Communications (Telecommunications and Broadcasts) Law, 5742-1982, and where required, based on your prior consent. Aggregated or de-identified analytics may be used to understand and improve the System and QUBEVISION’s marketing, provided such information does not identify you.
  5. e.
    Service Providers, Venues and AI Providers. We may engage affiliates, contractors, processors, venue operators and third-party service providers, including cloud hosting providers, OpenAI or other AI-service providers, analytics providers, maintenance and diagnostics providers, customer support providers, information security vendors, professional advisers and other operational vendors, to help us provide, secure, maintain and improve the System. Such third parties may process Information only for the purposes for which they were engaged and subject to contractual, confidentiality, security and data processing obligations where required by applicable law.
  6. f.
    AI Training and Model Improvement. QUBEVISION will not use content or information provided through the System to train or improve its models unless you have given separate, specific, opt-in consent for that purpose. Any such consent will state which data is used, for how long it is retained, and whether it is transferred outside Israel, and you may withdraw that consent at any time, subject to applicable law.
  7. g.
    International Transfers. Information may be processed in Israel or in other jurisdictions by QUBEVISION and its service providers, including cloud, hosting, support, analytics and AI-service providers. Where Information is transferred outside Israel, we will take steps designed to ensure that the transfer is made in accordance with applicable law, including the Protection of Privacy Law, 5741-1981, applicable regulations governing transfers of data from databases outside Israel, and appropriate contractual, organizational and technical safeguards. Where separate consent is required for a specific transfer or use, including AI training or additional sensor or recording functionality, QUBEVISION will seek such consent as described in this Policy.
  8. h.
    Special Cases. We may disclose Information when ordered to do so by a judicial authority, in response to subpoenas, court orders, law enforcement or government requests, when required to comply with applicable law, or when we have reason to believe that disclosure is necessary to protect the rights, property, safety or security of QUBEVISION, users, venues or others, investigate suspected misuse, enforce the Terms of Use or this Policy, or prevent fraud, security incidents or other unlawful activity.

Database Registration or Notification. The Company will assess, and periodically reassess, whether any database for which it acts as database controller must be registered with, or notified to, the Israeli Privacy Protection Authority under the Protection of Privacy Law, 5741-1981, including Amendment 13 and applicable regulations. This assessment will take into account the categories of Information processed, the number of data subjects, whether the database is used for direct marketing or data brokerage, whether information of special sensitivity is processed, whether the Company acts as a database holder on behalf of another database controller, and any applicable threshold for registration, notification or exemption.

QUBEVISION, Venue and Customer Roles. Depending on the deployment and the relevant contractual arrangement, QUBEVISION may act as the database controller or as a database holder processing personal information on behalf of another database controller. A venue operator, customer or other organization may be the relevant database controller and may have separate responsibilities under applicable law. Where QUBEVISION acts as a database holder, it will process the information only in accordance with the applicable agreement, the database controller’s documented instructions, the purposes authorized by the database controller and applicable law, and will implement the confidentiality, access-control, security, assistance, return and deletion obligations required by the agreement and applicable law. This Policy describes QUBEVISION’s privacy practices and does not replace any privacy notice that must be provided by another database controller.

Data Protection Officer Assessment. The Company will assess, and periodically reassess, whether it is required to appoint a Data Protection Officer under applicable law. If the Company is required to appoint a Data Protection Officer, or voluntarily appoints one, the officer will advise the Company regarding privacy compliance, monitor implementation of privacy policies and procedures, serve as a contact point for privacy-related inquiries, and liaise with the Privacy Protection Authority where required.

We implement reasonable administrative, technical and organizational safeguards designed to protect Information, taking into account the nature of the Information, the purposes of processing, the risks involved, the System architecture and applicable legal requirements, including the Protection of Privacy Law, 5741-1981 and applicable data-security regulations.

However, no method of transmission, storage or processing is completely secure. We therefore cannot guarantee that Information will always remain completely private or secure.

Access to personal information is limited to employees, contractors and service providers who need access for authorized purposes and who are subject to confidentiality, security or contractual obligations. We review and update our safeguards from time to time in accordance with our legal obligations and operational needs.

Security Incidents. We maintain procedures designed to identify, assess, contain and respond to security incidents involving Information. If we become aware of a serious security incident involving Information, we will take reasonable steps to investigate and mitigate the incident and will notify the Israeli Privacy Protection Authority, affected individuals, customers, database owners, or other parties where required by applicable law.

Retention Periods. We retain Information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. Dialogue records between users and the System may be retained for service operation, security, troubleshooting, abuse prevention, legal compliance and improvement of the System, subject to QUBEVISION’s retention procedures. Uploaded Materials and processed data will be deleted, anonymized or returned within a reasonable period following processing, expiration of the applicable session or service, or the last user interaction with the relevant materials, according to the nature of the System and QUBEVISION’s retention procedures, unless retention is required for security, legal compliance, dispute resolution, backup, audit, enforcement of the Terms of Use or legitimate business purposes. Technical logs, security records, maintenance and diagnostics records, support communications, billing records and legal records may be retained for different periods according to their purpose and applicable legal requirements.

Our Policy only addresses the use and disclosure of information that we collect from you or process in connection with the System. The Company may transfer Information that you provide to us, including relevant travel preferences, requests, itinerary details and contact information, to travel agencies and other travel-related providers where necessary to respond to your request, plan or arrange travel, obtain offers, make or facilitate reservations, or provide related services, subject to applicable law and any notice or consent required at the relevant point of collection. The System may also include or rely on third-party technologies, systems, services, content, websites or resources, including OpenAI or other AI-service providers, venue operators, booking providers, hotels, restaurants, attractions, transportation services and other third parties. We do not control the privacy policies or practices of third parties acting as independent database controllers, and your access to or use of their technologies, services, content, websites or resources may be subject to their own terms of use, privacy policies and other applicable terms.

We may merge with or be acquired by another business entity, or we may sell all or substantially all of our assets to an acquirer. In the event of such merger, acquisition, financing, reorganization, insolvency proceeding or sale of assets, we may share Information with the relevant acquiring, surviving or successor entity, advisers or transaction parties, where necessary for the transaction and subject to appropriate confidentiality and legal safeguards. If Information becomes subject to a materially different privacy policy, we will provide notice where required by applicable law.

You may request to review personal information about you that is held by us, and you may request that inaccurate, incomplete, unclear or outdated information be corrected or deleted, in each case subject to applicable law. You may also object to or request cessation of certain uses of your information, including direct marketing, where such rights apply. To submit a request, please email inbarm@qubevision.ai and provide sufficient information to allow us to identify you and process the request. We may ask for additional information to verify your identity. We will respond within the period required by applicable law. Where a request is unfounded, excessive, repetitive, technically impracticable, or subject to a legal exception, we may refuse the request or charge a reasonable administrative fee, to the extent permitted by law.

You may request deletion of personal information about you, or request that we cease using such information, in each case subject to applicable law. We may decline a request, or retain certain information, where retention or continued processing is required or permitted for legal compliance, security, fraud prevention, dispute resolution, audit, backup, enforcement of the Terms of Use, protection of rights, or other legitimate purposes recognized by applicable law. Third parties that process information independently may have their own deletion and retention practices.

If we approve and complete a deletion request, the deletion may be irreversible with respect to information removed from active systems. However, copies may remain for a limited period in backups, logs or records where retention is required or permitted by applicable law or for security, continuity, audit or legal purposes.

To request deletion of your personal information, contact inbarm@qubevision.ai and provide sufficient information to identify your account and verify your identity. We recommend that you do not send sensitive identification documents unless we specifically request them through a secure channel.

If you have any questions about this Policy, please contact us at inbarm@qubevision.ai.

Last Updated September 14, 2026